Refund policy

Return and Refund Policy – Domanistore

Contact Email: contact@domanistore.site

1. Return Period

You have up to 30 calendar days from the date of receipt to request a return.

2. Conditions for Return

To be eligible for a return, the product must:

  • Be in perfect condition, with no signs of use;
  • Include the original packaging and all accessories;
  • Be accompanied by the invoice or proof of purchase.

3. Non-Eligible Products

Returns are not accepted for products that:

  • Are damaged due to misuse;
  • Are customized or made-to-order;
  • Are on sale or clearance, unless defective.

4. Return Process

  1. Send an email to contact@domanistore.site with:
    • Order number
    • Product(s) you wish to return
    • Reason for return
  2. Our team will provide instructions for returning the product.
  3. Once we receive and inspect the product, we will confirm approval of the return.

5. Refund

  • Refunds will be processed within 7 business days after the return is approved.
  • The amount will be credited to the same payment method used for the purchase.
  • Return shipping costs may be the responsibility of the customer, except in cases of defective or incorrect products.

6. Exchange

If you want to exchange for a different size, color, or model, the process is the same as for returns. Any price difference will be adjusted in the payment or refund.

7. Contact

If you have questions about returns or refunds, please contact us: